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SCUBA PROFESSIONALS OF ARIZONA |9299 W Olive Ave #816 Peoria, AZ  |  602-314-6650  |  Tue - Fri 10 am-6 pm, Sat 9 am-5pm


Training Coordinator and Vendor Relationship Manager

Scuba Professionals of Arizona operates the Arizona Dive Center, the premier Scuba Diving retail, training, and adventure travel center in Arizona. We are an SSI Diamond Instructor training center and have an opening for a Training Coordinator / Vendor Relationship Manager. We are looking for a long-term employee with a team-player attitude, that loves people, outdoor recreation, and wants to be part of a growing business. This is not a seasonal position.

Job Description - Your role will be pivotal in providing our customers, instructors, and partners world-class customer service. This position blends three vital aspects of our business: administering our education program, managing vendor relationships, and servicing retail area customers. Job duties include:

Training Coordinator

  • Student class scheduling and pre-work communications
  • Acting as the liaison between students and instructor staff
  • Conducting orientation sessions for Open Water Diver students
  • Assisting Education Director with execution of diver training program
  • Other duties as prescribed by management

Vendor Management

  • Manage vendor relationships, preparing purchase orders, and receiving inventory
  • Organize in-store inventory levels and re-order thresholds
  • Process on-line orders
  • Other duties as prescribed by management

Customer Service

  • Educating and assisting customers shopping for scuba gear and related equipment
  • Processing sales transactions for gear, scuba courses, and trips
  • Assist in cleaning and maintaining the orderly appearance of the store
  • Maintain up to date product knowledge and respond to customer inquiries
  • Stock and replenish merchandise
  • Coordinate product exchange and transfers
  • Answer phone calls and emails
  • Mark or tag prices on merchandise
  • Fill air tanks and conduct inspections
  • Process work orders for equipment repair and service
  • Process equipment rentals
  • Other duties as prescribed by management

Personal Attributes - We are looking for a high-energy personality, with excellent organization and time management skills. Must be computer literate, close attention-to-detail, and a clear communicator. Scuba diving is an outdoor recreational activity, and this person must project an “outdoor adventurer” spirit.

Qualifications - Candidates must possess the following:

  • Experience (or related) scheduling courses & communicating to students
  • Experience (or related) processing purchase orders, receiving inventory
  • Previous Customer Service experience: six (6) months sales or related experience preferred
  • While we would prefer someone with scuba diving certification, it is not required.
  • Non-divers must complete Open Water Diver (Scuba Certification) course within the first 90 days of employment
  • Demonstrated experience comparable to class scheduling & coordination
  • Solid understanding and skill of personal computer operations (excel, word, outlook, google)
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills. Must be willing and able to work in a collaborative setting with a diverse group of internal and external customers and partners.
  • Work schedule will be five days a week, including most Saturdays.

Compensation and Benefits - The Training Coordinator / Vendor Relationship Manager will receive a salary based on previous experience and quarterly bonus program, based on dive center performance. Total Compensation between $35k - $40k annually. Paid time off, paid holidays, medical/dental insurance, and discounts off merchandise also provided. Ongoing recreational scuba diver training and certification is provided to this employee at no cost.

Contact Information - This position reports to the Business Manager for the Arizona Dive Center, Jerry Blackman. If you are interested in the position, send an email to jerry@scubaprofaz.com and detail your qualifications for the job.